Privacy Policy

Last updated: 12/10/2025

Introduction

Metronyx (trading name of Cyber Phoenix LTD) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

What Information We Collect

When visiting our website or using our services, you may be asked to provide personal information including:

• Name and email address when filling out forms
• Company information when requesting consultations
• Communication preferences for newsletters
• Technical information through cookies and analytics

When We Collect Information

We collect information when you:

• Fill out contact forms or request consultations
• Subscribe to our newsletter or marketing communications
• Browse our website (through cookies and analytics)
• Engage with our content or services

How We Use Your Information

We use your information to:

• Provide and improve our SEO and digital marketing services
• Respond to your inquiries and follow up on correspondence
• Send relevant marketing communications (with your consent)
• Analyze website usage to improve user experience
• Comply with legal obligations and protect our rights

How We Protect Your Information

Your personal information is secured behind protected networks and is only accessible by authorized personnel who are required to keep the information confidential.

• All sensitive data is encrypted using secure transmission protocols
• We implement security measures when information is entered or accessed
• Regular security assessments ensure data protection standards
• We do not store payment information on our servers

Cookies and Tracking

We use cookies to enhance your browsing experience and analyze website traffic. Cookies help us:

• Remember your preferences and improve site functionality
• Understand user behavior and site interaction patterns
• Provide personalized content and relevant information

You can disable cookies through your browser settings, though some features may not function properly.

Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties without your consent, except:

• Trusted service providers who assist in operating our website and business
• When required by law or to protect our rights and safety
• Analytics providers who help us understand website usage

All third parties are required to keep your information confidential and secure.

Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications at any time
• Request information about how your data is processed
• Lodge a complaint with data protection authorities

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, information is securely deleted or anonymized.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@metronyx.co.uk